JOB DESCRIPTION - Coordinator (Domestic Violence High Risk Team)
Position: Coordinator- Domestic Violence High-Risk Team (DVHRT)
Wage: $20.60/hour
Reports to: Program Manager
FLSA Status: Non-Exempt
Location: Visalia, CA
Supervises: N/A
Department: Legal - Domestic Violence High-Risk Team (DVHRT)
About Family Services: Family Services helps children, adults, and families heal from violence and thrive in healthy relationships. We serve victims of domestic violence, sexual assault, human trafficking, child abuse, and other trauma through shelter, mental health services, and comprehensive support services. Our prevention programs also help stop the cycle of abuse. We are a private, nonprofit organization working to build a community of safe homes, safe relationships, and safe children—which means a safer, healthier community for everyone. Family Services offers salary and highly competitive benefits (medical, dental, vision, life, vacation, sick, retirement), commensurate with experience and skills. Family Services is highly committed to diversity and a workplace environment that respects, appreciates, and values employees from all backgrounds.
Summary: We are looking for a well-organized and motivated Coordinator for our agency. Coordinators are responsible for planning, implementing, and evaluating different programs. They must have an excellent understanding of how to manage their projects with strict deadlines while staying within budget constraints by utilizing resources effectively. The Coordinator will assist with training new staff. The Coordinator will be responsible for the smooth operation of the program and working in collaboration with team members to achieve common program goals.
Role Assignment: Provide administrative organization and leadership for both the High-Risk Team and Advocacy and Legal Services Program. The DVHRT Coordinator will facilitate the multi-disciplinary collaborative team in developing case-specific plans to interrupt the cycle of escalating violence and minimize the risk of further abuse. The DVHRT Coordinator will be responsible for ensuring ongoing DALE training with TCSO. The DVHRT Coordinator will coordinate and facilitate Domestic Violence Education for new members of the team along with DALE training. The DVHRT Coordinator will be responsible for holding DVHR-Team members responsible for their duties within their roles, including those in superior positions. This person will continue to monitor high-risk cases that are taken on for further monitoring by requesting court updates until the case has been sentenced or dismissed.
Responsibilities:
- Greet clients/donors/visitors in a friendly and professional manner and assist them in connecting with the appropriate staff person.
- Answer telephone and direct calls to appropriate individuals or take messages as needed. Answer general questions regarding FSTC and refer to essential community resources as needed.
- Maintain open communication with appropriate staff regarding the completion of projects and any needs for additional work.
- May assist with grant or proposal writing as appropriate to the objectives and funding nature of the program; may participate in other fundraising activities.
- Communicate any problems or concerns with group members or group dynamics to the Program Manager in a timely manner.
- Adherence to policies related to HIPAA, confidentiality, information sharing, and appropriate use of agency client database.
- Perform all duties in a safe manner to avoid injury to self, co-workers, and clients.
Desired Qualifications
Education:
- An Associate of Arts degree, certification from a business college or vocational school, or minimum two-year work or volunteer experience that demonstrates relevance to the job duties.
- Must be a certified domestic violence counselor as per California State Evidence Code 1037.1 or be able to complete the training within three months of hire.
Experience:
- Proficiency with Microsoft Office applications, including Outlook, word-processing, databases, spreadsheets, and graphics required.
Transportation:
- A valid California Driver's License, availability of automobile for business use, and at least minimal auto liability insurance coverage as required by law.
Additional Requirements:
- Must be bondable. Must receive clearance from the Department of Justice Criminal Record Offender Information database.
- Excellent speaking and writing, training, and presentation skills are also required.
- The candidate should be able to coordinate and maintain effective working relationships with relevant partner organizations and stakeholders.
PHYSICAL DEMANDS & WORKING ENVIRONMENT:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Environment: Standard office setting as well as your home office environment; occasional travel from site to site; occasional exposure to noise, dust, and fumes; stressful calls/situations.
Physical: Primary functions require sufficient physical ability to work in an office setting and field environment including travel to various locations; sitting for prolonged periods; standing for brief periods; climbing 3-5 stairs; operating office equipment including a computer keyboard.
Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate the equipment.
Hearing: Hear in the normal audio range with or without correction.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must possess the ability to understand and appreciate diversity, and to be sensitive to different experiences and cultures. Ability to make administrative/procedural decisions and judgments. Ability to coordinate and organize meetings and/or special events. Clerical, word processing, and/or office skills. Skill in organizing resources and establishing priorities. Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Family Services is an Equal Employment Opportunity Agency. The conditions described above must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements, which may change from time to time based on business needs. When appropriate, reasonable accommodations that do not create an undue hardship to the Company may be made to enable individuals with disabilities to perform the essential functions of the job.
COVID-19 considerations:
We are following the local, state, and federal guidelines. We have a Covid-19 guide for all staff and volunteers to reference.
To Apply: Complete our online application below or download and submit an employment application with a resume and cover letter by one of the following methods:
E-mail: info@fstc.net
Fax: (559) 732-1987
Family Services is an Equal Employment Opportunity Employer
