Position: Parent Educator
Reports to: Program Manager
FLSA Status: Non-Exempt
Location: Visalia, CA
Department: Supervised Visitation
Language: English/Spanish Preferred
About Family Services: Family Services help children, adults, and families heal from violence and thrive in healthy relationships. We serve victims of domestic violence, sexual assault, human trafficking, child abuse, and other trauma through shelter, mental health services, and comprehensive support services. Our prevention programs also help stop the cycle of abuse. We are a private, nonprofit organization working to build a community of safe homes, safe relationships, and safe children—which means a safer, healthier community for everyone. Family Services offers salary and highly competitive benefits (medical, dental, vision, life, vacation, sick, retirement), commensurate with experience and skills. Family Services is highly committed to diversity and a workplace environment that respects, appreciates, and values employees from all backgrounds. We are a private nonprofit organization, founded in 1983. Learn more: www.fstc.net.
Summary: Parent-Educators follow evidence-supported program models designed to increase child safety, wellness, and healthy development. They meet parents where they are and teach them tools and skills to build supportive relationships and help their children.
Role Assignment: This is a part-time position working from the Visalia office. The current assignment is to provide parenting classes to a group of up to 12 parents. The instructor will use the Zoom platform to conduct the virtual parenting classes and conduct in-person classes as needed. The instructor will also provide parenting classes at the Juvenile Detention Facility (JDF) The assignment will include maintaining attendance paperwork and communicating any updates with the Coordinator or Program Manager. Part of the assignment will include covering supervised visitations when needed as well as being staff support for professional providers. This will require some travel throughout Tulare County at times as needed.
- Interview referred clients, explain the program and curriculum
- Complete assessments and service plans.
- Provide direct skill training to parents in the areas of home safety, child health, and parent-child interactions.
- Reporting outcomes, update letters to Social Services, final reports and daily documentation
- Refer or otherwise link parents to other community agencies and resources able to provide additional services or continuing support to clients.
- Complete and maintain all statistical, record keeping and client file entry, and reporting requirements.
- Maintain security and confidentiality and perform duties in a safe and healthy manner.
- Maintain professionalism and appropriate boundaries with clients.
- Required to attend and actively participate in community events. This includes set-up and take-down of the event as well.
- Attend training to ensure understanding of the evidence-based home visitations model used in the program, of culturally competent practices, and other related issues and subjects.
Must demonstrate compassion, especially when clients are experiencing complex issues or in crisis.
- Report suspected child abuse/endangerment according to state law.
- Stay up-to-date on community resources and procedures for referring clients to appropriate resources within or outside of Family Services.
- May refer clients to other emergency assistance providers.
- Must be prepared to show patience and professionalism through conflict.
- Perform all tasks in a safe manner to avoid injury to self and others.
- Adherence to policies related to HIPAA, confidentiality, information sharing, and appropriate use of the agency-client database.
- Performs other duties and assumes other responsibilities as assigned by the supervisor or Leadership Team.
- Participate in all distributions and events
- Education: Bachelor’s degree from an accredited college or university with emphasis in social work or 1 year of working/volunteer direct service experience and an Associate’s degree in social work or similar field. Four years of relatable working/volunteer experience may be accepted in lieu of a degree.
- Experience: One year of client services, preferably in a social service or health-related agency. Ability to communicate effectively with a diverse audience. Knowledge of general interviewing practices and/or techniques; knowledge of social work and counseling practices and techniques, including crisis prevention and intervention. Must have experience with Microsoft Office Suite & ability to work on online platforms. Must demonstrate compassion, especially when clients are experiencing complex issues or in crisis. Must demonstrate cultural competence, to understand and value clients’ unique values and perspectives.
- Transportation: California Driver’s License, availability of automobile for business use, and at least minimum auto liability insurance as required by law.
- Additional Requirement: Must receive clearance from the Department of Justice Criminal Record Offender Information database.
Physical Demands & Working Environment:
- Environment: Standard office and client residence setting; frequent travel to client’s homes; occasional exposure to the sun, moderate heat, noise, dust, and fumes; stressful calls/situations. Requires the kind of teamwork, supervision, and personal interaction, that cannot be had in a home office situation; therefore, regular and predictable on-site attendance is a job requirement.
- Physical: Primary functions require sufficient physical ability to work in an office setting and field environment including frequent travel to various locations; sitting for prolonged periods; standing for brief periods; climbing 3-6 stairs; operate modern office equipment. Work requires lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching, and other physical exertion. Ability to work in an outdoor setting during distributions and events. Lift up to 25 lbs.
- Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents and to operate the equipment.
- Hearing: Hear in the normal audio range with or without correction.
- REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Family Services is an Equal Employment Opportunity Agency.
The conditions described above must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements, which may change from time to time based on business needs. When appropriate, reasonable accommodations that do not create an undue hardship to the Company may be made to enable individuals with disabilities to perform the essential functions of the job.
We are following the local, state, and federal guidelines. We have a Covid-19 guide for all staff and volunteers to reference.
To Apply: Complete our online application below or download and submit an employment application with a resume and cover letter by one of the following methods: