Position: Parent Educator

Wage: $19.84/hour - $21.21/hour BOE

Reports to: Program Manager

FLSA Status: Non-Exempt (Temporary, Full-Time)

Location: Visalia, CA

Supervises: N/A

Department: In-home Parenting

Language: English/Spanish

About Family Services:  Services helps children, adults, and families heal from violence and thrive in healthy relationships. We serve victims of domestic violence, sexual assault, human trafficking, child abuse, and other trauma through shelter, mental health services, and comprehensive support services. Our prevention programs also help stop the cycle of abuse. We are a private, nonprofit organization working to build a community of safe homes, safe relationships, and safe children—which means a safer, healthier community for everyone. Family Services offers salary and highly competitive benefits (medical, dental, vision, life, vacation, sick, retirement), commensurate with experience and skills. Family Services is highly committed to diversity and a workplace environment that respects, appreciates, and values employees from all backgrounds. We are a private nonprofit organization, founded in 1983. Learn more: www.fstc.net.

Summary: Parent-Educators follow evidence-supported program models designed to increase child safety, wellness, and healthy development. They meet parents where they are and teach them tools and skills to build supportive relationships and help their children.

Role Assignment: The Bilingual Parent Educator will lead bilingual (English/Spanish) evidence-based parenting groups and provide one-on-one support for families enrolled in the program at the Goshen Family Center. Classes may take place on-site, via Zoom, or in the family’s home. The Parent Educator will work closely with the In-Home Parenting (IHP) team to organize and participate in workshops, community events, food distributions, and diaper distributions. As the main point of contact in the office, the Parent Educator will also interact directly with families and other community members entering the Family Center.

Primary Responsibilities:

• Conduct initial client interviews, explain the program, and complete assessments and service plans.
• Lead bilingual (English/Spanish) evidence-based parenting classes in group and individual formats, on-site, via Zoom, or in family homes.
• Offer direct training in home safety, child health, and effective parent-child interactions.
• Collaborate with the In-Home Parenting (IHP) team to organize and participate in community workshops, events, and food/diaper distributions.
• Serve as the primary contact at the Family Center, greeting families and providing information to the public.
• Complete and maintain all records and documentation for client files, including statistical reports and client management database entries.
• Link clients to other community services for additional or ongoing support.
• Adhere to HIPAA, confidentiality, and agency database policies.
• Perform physical duties as required for events, including lifting up to 25 pounds and working outdoors during all seasons.

Additional Responsibilities:

• Maintain professionalism, boundaries, and confidentiality.
• Actively participate in events, including setup and takedown.
• Attend relevant training to stay current on evidence-based practices and culturally competent service delivery.
• Report suspected child abuse/endangerment per state law.
• Perform other duties as assigned by supervisors.

Qualifications:

• Education: Bachelor’s degree in social work or related field preferred; or one year of direct client service experience with an Associate’s degree. Alternatively, a H.S. Diploma and three years of relevant experience in place of a degree.
• Experience: Bilingual (English/Spanish) required. Previous experience in client services, social work, or related fields. Proficiency with Microsoft Office and online platforms. Familiarity with case management and cultural competence.
• Transportation: Valid California Driver’s License, reliable vehicle, and current auto insurance.
• Clearance: Must pass DOJ Criminal Record Background Check.

Physical Demands & Working Environment:

• Work primarily in an office or client residence, requiring regular on-site presence.
•  Physical tasks include lifting, bending, and standing; ability to work outdoors during events.
•  Visual and auditory capability for normal office tasks, reading screens, and communicating effectively.

Family Services is an Equal Employment Opportunity Agency.

The conditions described above must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements, which may change from time to time based on business needs. When appropriate, reasonable accommodations that do not create an undue hardship to the Company may be made to enable individuals with disabilities to perform the essential functions of the job.