As cases of COVID-19 surge, Family Services is modifying operations while continuing to serve individuals and families who have been affected by violence.

As the COVID-19 Pandemic makes an alarming surge in our community, Family Services is taking necessary precautions and further modifying its service delivery in order to protect the safety and health of our clients, our staff, and the communities we serve throughout Tulare County.

Starting Monday, December 7, all offices will be closed to public walk-ins, with limited access for essential appointments and services.  Normal hours of operation will remain while staff conducts services remotely or by appointment only.  Staff at all program sites are accessible via their existing office phone numbers and e-mail.

Some of our essential in-person services are continuing as always, but with extra precautions when necessary.  These include:

• Our emergency domestic violence shelter, Karen’s House, remains open to survivors fleeing violence who are not experiencing symptoms of COVID-19 and who have not been exposed to someone who is ill.
• The Rape Crisis Center will continue to respond in person to forensic exams with survivors of sexual assault who are not experiencing symptoms of COVID-19.  Services are available by phone for survivors experiencing symptoms.
• Supervised visitation services will continue for families who are not able to visit remotely.

24-Hour Hotlines

Our emergency hotlines are always available.

• 24-Hour Domestic Violence Hotline: 559-732- 5941 or 800-448- 2044
• 24-Hour Rape Crisis Hotline: Visalia: 559-732- 7273 or Porterville: 559-784-7273
• 24-Hour National Human Trafficking Resource Center: 888-373-7888

Domestic Violence Chatline

Advocates are available to assist survivors of domestic violence via online chat weekdays 8 a.m.-5 p.m. Click here to chat.
 

Contacting Family Services

While our offices are closed to walk-ins, we encourage and welcome calls and e-mails from existing and potential clients, community partners, and anyone in the community who has questions or needs assistance.  You can reach us at:

• Administration & Community Engagement: 559-732- 1970
• Advocacy & Legal Services: 559-741- 7317
• Counseling Center and Children's Counseling Center: 559-741- 7310
• The Freedom House/Human Trafficking Services: 559-429-4359
• Goshen Family Center: 559-735- 8173
• In-Home Parenting: 559-741- 7319
• Karen’s House Emergency Domestic Violence Shelter: 559-732- 5941
• Rape Crisis Center: 559-732- 7371
• Supervised Visitation Centers: 559-625- 4894 Visalia, 559-791-9277 Porterville
• Supportive Housing: 559-749- 0725
• Violence & Abuse Intervention: 559-741- 7320

General e-mail: info@fstc.net

Making a Donation

As a nonprofit organization, we need the support of our community more than ever to continue to be available to families who need us most.  Click here to make an online donation, to learn about mailing in a donation or donating by phone, or to learn about dropping off in-kind donations.