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General Description: 
The main function of the Freedom House volunteer is to provide information, referrals, and advocacy services to survivors/significant others of human trafficking (HT) and youth who are at risk for HT.

Commitment Required: 
•    Minimum 12 hours each month (business hours and occasional evenings) throughout a one year period. 
•    It is helpful if volunteers can be flexible and occasionally adjust their shift hours to meet the needs of the clients.
•    Attend meetings and training sessions as scheduled. 

Job duties and responsibilities:
•    Respond to general information and crisis telephone calls.
•    Provide crisis intervention services at the Freedom House and other sites as directed.
•    Provide trauma-informed, personal, confidential peer counseling to potential victims of human trafficking and/or at-risk youth.
•    Assess client needs for additional services and make appropriate referrals.
•    Complete forms required for client files or service provision records.
•    Maintain regular communication with Family Services’ Freedom House staff with reference to program needs and files.
•    Must possess ability to understand and appreciate diversity, and to be sensitive to different experiences and lifestyles.
•    Perform all tasks in a safe manner to avoid injury to self and others.
Duties may vary as needs arise and/or change.

•    Must be at least 21 years of age.
•    Ability to respond to emergency calls and incidents; sensitivity/ compassion for HT victims.
•    Must immediately complete 16-hour HT volunteer training (provided in-house by Family Services staff)
•    Bi-lingual is helpful.

Screening Requirements and Process:
•    Must interview with Program Coordinator and site supervisor.
•    Must receive clearance from the Department of Justice Criminal Record Offender Information database.

Benefits of Training: 
All volunteers will receive effective training and an excellent opportunity to gain knowledge in the social services field, all while helping their community.

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