VOLUNTEER JOB DESCRIPTION - Freedom House Volunteer
The main function of the Freedom House volunteer is to provide information, referrals, and advocacy services to survivors/significant others of human trafficking (HT) and youth who are at risk for HT.
• Minimum 12 hours each month (business hours and occasional evenings) throughout a one year period.
• It is helpful if volunteers can be flexible and occasionally adjust their shift hours to meet the needs of the clients.
• Attend meetings and training sessions as scheduled.
Job duties and responsibilities:
• Respond to general information and crisis telephone calls.
• Provide crisis intervention services at the Freedom House and other sites as directed.
• Provide trauma-informed, personal, confidential peer counseling to potential victims of human trafficking and/or at-risk youth.
• Assess client needs for additional services and make appropriate referrals.
• Complete forms required for client files or service provision records.
• Maintain regular communication with Family Services’ Freedom House staff with reference to program needs and files.
• Must possess ability to understand and appreciate diversity, and to be sensitive to different experiences and lifestyles.
• Perform all tasks in a safe manner to avoid injury to self and others.
Duties may vary as needs arise and/or change.
• Must be at least 21 years of age.
• Ability to respond to emergency calls and incidents; sensitivity/ compassion for HT victims.
• Must immediately complete 16-hour HT volunteer training (provided in-house by Family Services staff)
• Bi-lingual is helpful.
Screening Requirements and Process:
• Must interview with Program Coordinator and site supervisor.
• Must receive clearance from the Department of Justice Criminal Record Offender Information database.
Benefits of Training:
All volunteers will receive effective training and an excellent opportunity to gain knowledge in the social services field, all while helping their community.