JOB DESCRIPTION - Visit Supervisor

Supervise visits between a child/children and their visiting parent or guardian who may have committed family violence, while showing exceptional decision quality and resourcefulness in secured setting. Accurately document all visits. Participate in weekly meeting. Manage conflict when it arises. Specifically, have the ability to intervene and/or terminate supervised visits when needed and provide safety planning resources for families when needed.  Collaborate effectively in a small team. Be able to communicate family needs and concerns to other staff so limits are consistent. Be able to communicate effectively with families. Possess a high level of work ethics with handling confidential client information, appropriately set professional boundaries and follow safety plans for survivors involving confidential information.

Wage is now $11.00/hour; going to $12.00/hour effective January 1, 2019.

Desired Qualifications

  • Education: Completion of high school or equivalency or Associates degree.
  • Experience: Demonstrated ability to read and write English. Must demonstrate maturity and team work in all crisis situations.  Bilingual applicants strongly encouraged to apply.
  • Transportation: A valid California Driver License, availability of automobile for business use, and at least minimal auto liability insurance coverage as required by law. Have no conviction for DUI within the past 5 years
  • Additional Requirements:
    • Clearance from the Department of Justice Criminal Record Offender Information database
    • Not have been on probation or parole for the last 10 years, No conviction of child molest, child abuse or other crimes against a person. No civil, criminal or juvenile restraining orders within the last 10 years. Have no current or past court order in which the provider is the person being supervised
    • Not be financially dependent on the person being supervised 
    • Must possess or be immedi¬ately able to obtain 24 hours of training of Standard 5.20 Uniform Standards of Practice for Providers of Supervised Visitation, domestic violence, substance abuse, child abuse, child abuse reporting laws, child development, court/legal procedures, community resources, and crisis intervention.  

Working Conditions

  • Must be able to respond quickly and effectively to many types of situations, including crisis-driven or potentially difficult situations involving clientele living with mental health conditions, engaged in drug/alcohol use, victims of crime, etc.
  • The administrative functions of the position are performed primarily in a shared office setting under minimal temperature variations, in a generally hazard free environment and in a clean atmosphere.
  • The direct service functions of the position are performed primarily in the homes of clients and therefore you may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety needs. 

Physical Abilities:

  • This position typically spends time sitting, standing, climbing stairs, walking, driving, carrying and lifting (up to 25lbs).
  • Frequent operation of computer keyboard, firm/strong grasping, and repetitive hand control. Able to complete all forms in personal writing.
  • Make and receive telephone calls. Use of general office equipment, copier, scanner, and fax machine. Subjected to outside environmental conditions.
  • Close vision, peripheral vision, distance vision, and ability to adjust focus. 
  • Psychological tolerance for confrontation and/or disruptive behaviors of clients.

The conditions described above must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Nature & Scope:

  • Supervise visits between a child/children and a non-custodial party as ordered by Family Court or Child Protective Services.
  • Document visitation observation notes and chart notes in a clear and concise manner. 
  • Document visitation observation notes and chart in accordance with agency policy and California Uniform Standards of Practice 5.20.
  • Assess children for protective or preventive services and report child abuse/endangerment according to state law.
  • Identify crisis situations and act according to agency crisis intervention policies.
  • Perform all work in a safe manner so as to avoid injury to self and others.
  • Communicate any concerns, needs, or program ideas with Program Manager in a clear, concise and timely manner.
  • Attend and actively participate in mandatory weekly staff meetings and training.
  • Other duties as assigned.

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