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Job Description - Professional Provider of Supervised Visitation

About Family Services:

Family Services helps children, adults, and families heal from violence and thrive in healthy relationships. We serve victims of domestic violence, sexual assault, human trafficking, child abuse, and other trauma through shelter, mental health services, and comprehensive support services. Our prevention programs also help stop the cycle of abuse. We are a private, nonprofit organization working to build a community of safe homes, safe relationships, and safe children—which means a safer, healthier community for everyone. Family Services offers salary and highly competitive benefits (medical, dental, vision, life, vacation, sick, retirement), commensurate with experience and skills. Family Services is highly committed to diversity and a workplace environment that respects, appreciates and values employees from all backgrounds.

Summary: Supervise visits between a child/children and their visiting parent or who may have committed family violence, while showing exceptional decision quality and resourcefulness in secured setting. Accurately document all visits. Participate in weekly meeting. Manage conflict when it arises. Specifically, have the ability to intervene and/or end supervised visits when needed and provide safety planning resources for families when needed.  Collaborate effectively in a small team. Be able to communicate family needs and concerns to other staff so limits are consistent. Be able to communicate effectively with families. Possess a high level of work ethics with handling confidential client information, appropriately set professional boundaries and follow safety plans for survivors involving confidential information. Participate in staff meetings and training as scheduled. Ability to work evenings and weekends.


  •  Supervise visits between a child/children and a non-custodial party as ordered by Family Court or Child Protective Services.
  • Document visitation observation notes and chart notes in a clear and concise manner.
  • Document visitation observation notes and chart in accordance with agency policy and California Uniform Standards of Practice 5.20.
  • Visit Supervisor must make every reasonable effort to assure the safety and welfare of the child and adults during the visitation and is responsible for reporting child abuse/endangerment according to state law.
  •  Identify crisis situations and act according to agency crisis intervention policies.
  • Perform all work in a safe manner so as to avoid injury to self and others.
  • Communicate any concerns, needs, or program ideas with Program Manager in a clear, concise and timely manner.
  • Attend and actively participate in mandatory weekly staff meetings and trainings.
  •  Adherence to policies related to HIPAA, confidentiality, information sharing and appropriate use of agency client database.
  • Other duties as assigned.


Education: Completion of high school or equivalency or Associates degree.

Experience: Demonstrated ability to read and write English. Must demonstrate maturity and team work in all crisis situations.  Bilingual applicants strongly encouraged to apply.

Transportation: A valid California Driver License, availability of automobile for business use, and at least minimal auto liability insurance coverage as required by law. Have no conviction for DUI within the past 5 years

Additional Requirements:

Clearance from the Department of Justice Criminal Record Offender Information database. Not have been on probation or parole for the last 10 years, No conviction of child molest, child abuse or other crimes against a person. No civil, criminal or juvenile restraining orders within the last 10 years. Have no current or past court order in which the provider is the person being supervised. Not be financially dependent on the person being supervised  Must possess or be immedi­ately able to obtain 24 hours of training of Standard 5.20 Uniform Standards of Practice for Providers of Supervised Visitation, domestic violence, substance abuse, child abuse, child abuse reporting laws, child development, court/legal procedures, community resources, and crisis intervention. 


To Apply

Complete our online application at or download and submit employment application with resume and cover letter by one of the following methods:


Family Services of Tulare County
Attn: Human Resources Coordinator
P.O. Box 429
Visalia, CA 93279

Fax: (559) 732-1987

The conditions described above must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Family Services is an Equal Employment Opportunity Employer.


Thank you to our generous sponsors.

  • First 5 Tulare County
    First 5 Tulare County
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