JOB DESCRIPTION - Legal Department Program Assistant

Overview:  The main function of the Legal Department Program Assistant is to provide for the smooth operation of the Legal Department office.  This includes assisting all staff with general clerical duties, statistical reporting, greeting clients, and answering telephones.  Staring rate of pay is $12.05/hour.

Minimum Requirements and Essential Job Functions :

  • Bilingual English/Spanish required.
  • Education: AA Degree or equivalent experience.  Must possess, or be able to complete State approved 40-hour training leading to certification as a domestic violence victim counselor.
  • Experience: Minimum of two years of general office Clerical and or legal secretary experience. The Program assistant must demonstrate effective peer counseling/communication and writing skills and ability to work independently.
  • Transportation: Valid California driver license, availability of automobile for business use, and at least minimal auto liability insurance coverage as required by law.
  • Additional Requirement: Must receive clearance from Department of Justice Criminal Record Offender Information database.

Working Conditions:

  • Must be able to respond quickly and effectively to many types of situations, including crisis-driven or potentially difficult situations involving clientele living with mental health conditions, engaged in drug/alcohol use, victims of crime, etc.
  • The administrative functions of the position are performed primarily in a shared office setting under minimal temperature variations, in a generally hazard free environment and in a clean atmosphere.
  • The employee may experience a number of sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care.


  • This position typically spends time sitting, standing, climbing stairs, walking, driving, carrying and lifting (up to 25lbs).
  • Frequent operation of computer keyboard, firm/strong grasping, and
  • Make and receive telephone calls. Use of general office equipment, copier, scanner, and fax machine. Subjected to outside environmental
  • Close vision, peripheral vision, distance vision, and ability to adjust focus.
  • Psychological tolerance for confrontation and/or disruptive behaviors of clients.

The conditions described above must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.                

Job Duties and Responsibilities:

  1. General receptionist/clerical duties: Greet clients, answer and route phone calls and voice mails, copying, filing, mailings.

  2. Screen potential clients, referring those who do not meet grant requirements to other services/agencies

  3. Occasionally provide confidential, trauma-informed crisis intervention and counseling services to survivors of domestic violence, sexual assault, and human trafficking.

  4. Assist attorney and advocates in maintaining required statistics for grant funders, document activities and prepare reports as assigned in a timely, accurate, and complete manner.

  5. Maintain basic awareness of current laws pertinent to domestic violence, sexual assault and human trafficking victims e.g. restraining orders, stalking, custody considerations, etc.

  6. Be familiar with preparation and service of documents and pleadings with appropriate persons, being familiar with local court rules and requirements as pertaining to filings.

  7. Complete 40-hour Domestic Violence Crisis Counselor Training (provided as in-house and on-the-job training).

  8. Maintain regular communication with the Program Manager with reference to program needs and problems.

  9. Perform all tasks in a safe manner to avoid injury to self and others.

  10. Other duties as assigned.

FSLA Status: Full-time/non-exempt, w/benefits: Health, Dental, Vision, Life, 403(B).

Family Services is an Equal Employment Opportunity Employer                

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